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Salesforce Commerce Cloud

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Salesforce Commerce Cloud

In 2016, Salesforce acquired Demandware Inc., leveraging its technology to launch Salesforce Commerce Cloud and establish itself as a major player in the eCommerce space. This momentum continued in 2018 with the acquisition of CloudCraze, a recognized leader in B2B eCommerce design and solutions.

As a result of these acquisitions, Salesforce evolved Demandware into Salesforce B2C Commerce and CloudCraze into Salesforce B2B Commerce, unifying its eCommerce offerings under the Salesforce brand.

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Why Choose Salesforce Commerce Cloud?

  • Unified B2C and B2B Commerce
  • AI-Powered Personalization
  • Cloud-Based & Scalable
  • Multi-store & multi-language support
  • Seamless Salesforce Integration

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B2B & B2C gamechanger

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Salesforce B2C Commerce (Demandware)

Salesforce B2C Commerce offers enterprise-grade capabilities that enable you to deliver highly personalized and seamless brand experiences to your customers.

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Salesforce B2B Commerce (CloudCraze)

Trusted by some of the world’s biggest brands across industries, these B2B solutions are built to support massive purchase volumes, with carts that can include thousands of products.

Other important features of CloudCraze:

  • Provision for authenticated sites with logins for every visitor
  • Shopping carts having the capacity of holding thousands of Stock Keeping Units (SKUs) per order based on your requirements
  • The option of 2-click orders for increasing the speed and ease of large and frequent orders
  • Multiple custom themes for customer storefronts, giving a unique look and feel to each of your Accounts
  • Enterprise e-commerce facilities
  • The strong and efficient pricing engine
  • Provision for personalized content management
  • Seamless mobile customization
  • Integrated infrastructure in sync with Salesforce CRM
  • Multi-currency, multi-language and multi-site approach
  • Multiple custom product catalogs sorted by your Accounts for dealing with exclusive products or a subset of your products
  • Provision for negotiated or contract pricing that can be adopted by a specific Account or customer segment
  • Provision for multiple delivery dates and delivery locations through complex shipping functionality
  • Multiple payment types such as purchase order, Automated Clearing House (ACH), credit cards, etc.

Case Studies

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SFCC (B2C) with CloudCraze (B2B) Implementation

SFCC (B2C) with CloudCraze (B2B) Implementation

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Re-platforming with SFRA

Re-platforming with SFRA

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SFCC Application Support

SFCC Application Support

Yes, it is built for enterprise-scale businesses and can handle high traffic, large product catalogs, and complex order management requirements.

Yes, it is a fully cloud-native platform, meaning hosting, scaling, and updates are managed by Salesforce.

It provides enterprise-grade security, compliance, and high availability backed by Salesforce’s global infrastructure.

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